Warranty Policy

 INTRODUCTION

1. Thank you for your interest in our Products and Services. 
2. This limited warranty applies to physical goods, and only for physical goods, purchased from us. 

 WHAT DOES THIS LIMITED WARRANTY COVER?

1. This limited warranty covers any defects in material or workmanship under normal use during the warranty period set out below.
2. During the warranty period, we will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

 TERMS AND CONDITIONS APPLY AS FOLLOWS:

1. Projector warranty: 1 year warranty from date of purchase. (Please take note that we will not be liable for power surge damages, due to overcharging of the battery, electrical surges or any other power related damage).
2. Projector lamp: 1 year warranty from date of purchase. 
3. Cartridges warranty: 3 month warranty from date of purchase, provided the cartridge is in its original packaging, unopened, used or broken.( T&C’s apply to faulty goods please see return policy).
4. Inks warranty: 1 month warranty from date of purchase, provided the cartridge is in its original packaging, unopened, used or broken.( T&C’s apply to faulty goods please see return policy). (Please take note all Inks must be kept away from direct sunlight).
5.  Pre-owned laptops: 2 month warranty on hardware, (provided that there is no clear damage occurred by you). (Optional extended warranty available).
6.  Pre-owned Printers: 2 month warranty on hardware, (provided that there is no clear damage occurred by you). (Optional extended warranty available).
7.  Laptop-New: subject to manufactures warranty policy. (Optional SLA available).
8. Printer-New: subject to manufactures warranty policy. (Optional SLA available).
9. Other products not listed above: warranty available on request.
   

 WHAT WILL WE DO TO CORRECT PROBLEMS?

1.  We will either repair the product at no charge, using new or refurbished replacement parts, while getting the batch number tested at supplier factory. 

 WHAT DOES THIS LIMITED WARRANTY NOT COVER? 
       

1. This limited warranty does not cover any problem that is caused by: 
               1.1 conditions of water; 
               1.2 or any damage not resulting from defects in material or workmanship. 

 WHAT DO YOU HAVE TO DO? 
       

1. To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.